Internet Explorer Troubleshooting Tips on Internet Explorer

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(167154) - When you attempt to print a Microsoft Excel link in Internet Explorer 4.0, Microsoft Excel starts before the data is sent to the printer.
(236020) - When you attempt to POST from within Microsoft Excel or Microsoft Word using a macro, POST requests that should appear in a new browser window may not work.
(193037) - When you install Microsoft Internet Explorer 4.0 from a Microsoft Internet Explorer Administration Kit (IEAK) build, the Internet Explorer 4.0 logo is linked to http://home.microsoft.com. Therefore, when you click the logo, it will take your browser...
(150539) - Microsoft Internet Explorer is now available for the following platforms: Users requesting support for Internet Explorer can call (425) 635-7123.
(171672) - If the Microsoft Office Manager toolbar is enabled, you may receive the following error message as the channel bar is displayed: Internet Explorer caused a General Protection Fault in module Shell32.dll
(189762) - This article describes Microsoft Interactive Music Control.
(215598) - This article describes Microsoft Internet Explorer 4.01 Service Pack 1a (SP1a).
(217383) - When you view the product name of an Internet Explorer 5 file by right-clicking the file, clicking Properties, clicking the Version tab, and then clicking Product Name, "Microsoft Windows 2000 Operating System" may be displayed as the name.
(224164) - When you attempt to view a Web site using the released version of Internet Explorer 5, you may receive the following error message: Website does not support the beta version of Microsoft Internet Explorer 5
(227035) - This article describes how to uninstall Internet Explorer 4.01 Service Pack 2 (SP2) from Microsoft Windows 98.
(246211) - Microsoft has made Internet Explorer 5.01 available.
(250786) - When you install Microsoft Internet Explorer 5.x on a computer that has PointCast Inc.'s PointCast Network 2.6 installed with PointCast as the default channel definition format (CDF) channel viewer, and you confirm that you still want PointCast to be...
(260008) - This article describes how to obtain and install Microsoft Chat after you install Internet Explorer 5.01 Service Pack 1.
(167598) - If you have installed Microsoft Plus!, System properties no longer shows that Microsoft Plus! is installed after you install Internet Explorer 4.0. The information line no longer shows: Microsoft Plus! for Windows 95 Instead, this line reads: IE 4.0...
(810846) - Microsoft Internet Explorer version 5.1.6 for Mac OS8.1 to OS9. x is now available. To download this version, visit the following Microsoft Web page: http://www.microsoft.com/mac/DOWNLOAD/IE/ie5_classic.asp Complete installation instructions are...
(182995) - When you use the drag-and-drop method to copy a graphics file from Microsoft Internet Explorer to a Microsoft Office 98 document, the graphic does not appear in the document.
(191710) - When you attempt to view payment information in Microsoft Wallet, you may receive some or all of the following error messages: The "Microsoft-CreditCard" wallet extension cannot be loaded because it is not digitally signed by its publisher. Your...
(230625) - When you try to add personal credit card information in Microsoft Wallet on your Microsoft Windows NT-based computer running Internet Explorer 4.x, you may be unable to do so, and you may receive the following error message: Your payment selector may...
(259920) - In Microsoft Internet Explorer 5, when you attempt to edit a Web page, Edit with Microsoft Word for Windows does not appear on the File menu.
(293336) - This article describes the contents of and provides links to the "MIME Type Handling in Microsoft Internet Explorer" WebCast that is available from Microsoft Product Support Services.
(308080) - When you attempt to start Microsoft Internet Explorer 6.0 Setup by using Autorun.inf from the installation CD, you may receive the following error message: Microsoft Internet Explorer 6 CD Warning: The 'title' bitmap has 8 bits per pixel, it must be...
(178251) - When you try to view a Web page, you may receive the following error message: An error has occurred in the script on this page. The script operation has been canceled. Microsoft Jscript runtime error [Line: <number>] <jscript name> is undefined.
(181164) - This article describes how to install and use the Internet Assistants for Microsoft Office version 7.0 for Windows 95.
(195440) - When the Microsoft Family Logon network client is your primary network logon and you start your computer, the Password box in the Enter Password dialog box may be unavailable for some or all users. If you click a user name and then click OK, you have...
(206516) - When you try to use Internet Rover version 1.1 to download a data file from the Internet, you may receive the following error message: Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\PROGRAM FILES\ROVER\ROVER.EXE Abnormal program...
(221475) - When you attempt to uninstall Internet Explorer 5 or later, you may receive the error message Microsoft Internet Explorer version Setup was not completed successfully. where version is the version of Internet Explorer.
(221503) - When you try to add the Discover card to Microsoft Wallet, Discover may not appear in the list of available cards to add.
(226018) - When you double-click the "The Microsoft Network" icon on the desktop after you install Internet Explorer 5, Internet Explorer may not start. Also, Iexplore may appear on the list of running programs in the Close Program list.
(242174) - The Microsoft Date/Time Picker control may not be initialized correctly when more than 20 controls of various combinations are used in one Hypertext Markup Language (HTML) page. The value of the Date/Time Picker control cannot be set using the...
(243524) - Internet Explorer 5.01 no longer includes an interface for configuring Microsoft Wallet.
(243528) - An Active Server Pages (ASP) page encoded by using Microsoft Scripting Encoder 1.0 gives a scripting error, whereas the un-encoded version works fine.
(246548) - After you uninstall Internet Explorer 5.01 to return to your previous Internet Explorer 5.0 installation, the Microsoft Internet Explorer 5 and Internet Tools entry may be missing from the list of installed programs in the Add/Remove Programs tool.
(254229) - When you install Internet Explorer (either unattended or by selecting the Install now--typical set of components option during Setup), the Microsoft Java Virtual Machine (VM) is not installed if there is already a Java VM installed, even if the...
(296314) - When you attempt to sign up for a new Internet account by using the Internet Connection Wizard in Internet Explorer 6, the wizard may not connect to the Microsoft Internet Referral Service as expected. As a result, you are unable to obtain a list of...
(310604) - This step-by-step article describes how to reconfigure the HyperText Markup Language (HTML) editor after you upgrade to Internet Explorer (IE) 6.0. This may be useful if the Edit in FrontPage option is missing after you upgrade. Setting Microsoft...
(299672) - Updates to the Microsoft Virtual Machine (Microsoft VM) are available only if you are currently running a version of the Microsoft VM. about how to determine which version of the Microsoft VM you are running and how to obtain the latest update to the...
(174552) - When you enable the "Stretch desktop wallpaper to fit the screen" option, the desktop wallpaper may not be stretched.
(176759) - When you start Internet Explorer, your settings, cookies, and all of the files in the Favorites, TempInternetfiles, and History folders may be missing.
(224430) - This article describes the availability of Internet Explorer 5.
(302106) - When you attempt to view an Adobe Acrobat (.pdf) file, your computer may stop responding (hang).
(236458) - Microsoft Forms 2.0 controls may behave differently depending on the container. For example, a Microsoft Forms combo box in a Microsoft Visual Basic application may appear to work correctly. However, if the combo box is sited on a Visual Basic ActiveX...
(331906) - You cannot connect to the Internet after you install any of the following Microsoft updates: Internet Explorer 6 Service Pack 1 (SP1) Microsoft Windows XP SP1 The hotfix that is described in the following Microsoft Knowledge Base article: 312176 Heavy...
(137294) - You may experience problems installing the Internet components (Internet JumpStart Kit) in Microsoft Plus! for Windows 95 or the Microsoft Internet Startup Kit, version 3.0, if one of the following conditions exist: These Internet components include...
(151064) - When you open a Microsoft Excel 97 for Windows file from a Web server, you may receive the following error message: Microsoft Excel cannot access the file <URL> There are several possible reasons: The file name or path does not exist The file you're...
(142794) - The latest Microsoft Windows 95 service pack, Service Pack 1, includes an update, system administration tools, additional components, and drivers for Windows 95. about the contents of Windows 95 s 143003 Description of Microsoft Windows 95 Service...
(148875) - Microsoft has released Microsoft Internet Explorer version 2.1 for Windows 3.1. You can use this product to browse and view HTML documents on a network, or on the World Wide Web or Internet (provided your network is connected to the Internet or...
(164004) - When you try to open a Microsoft Access form with a subform in ASP format in Microsoft Internet Explorer, you may receive the following error message This page contains active content that is not verifiably safe to display. To protect your computer,...
(173612) - When you view a Web page that contains a Microsoft Excel workbook in Microsoft Internet Explorer, version 3.x, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists,...
(184159) - In Microsoft Internet Explorer 4.0, when you click the Address bar arrow and select a Microsoft Excel 97 workbook, you may receive the following error message: A document with the name '<file name.xls>' is already open. You cannot open two documents...
(211412) - When you view a Web page that contains a Microsoft Excel workbook in Microsoft Internet Explorer, version 3.x, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists,...
(214828) - This article contains a chart that shows the version of the JDK that is supported for the platforms listed at the beginning of the article, for each version of Internet Explorer and for each Microsoft virtual machine (Microsoft VM).
(248278) - When you are using Internet Explorer with the Active Desktop, if you visit the Microsoft Web page at http://www.microsoft.com, click the All Products link, right-click Windows Family , and then click Properties , you may receive an "Access violation"...
(254166) - If your Microsoft Visual Basic application uses Microsoft Scripting Runtime Library (Scrrun.dll), the Package and Deployment Wizard (PDW) automatically picks up the dependency from Scrrun.dep, which points to...
(176057) - This article describes the Microsoft Family Logon network client. This network client is added during the installation of Internet Explorer 4.0 and 4.01.
(196221) - To obtain a list of files installed by an update, patch, redistributable, or other self-extracting EXE file supplied by Microsoft, use the following command line: {FILENAME}.EXE /C /T:{Full-Directory-Path} This extracts the contents of {FILENAME} to...
(249150) - The Microsoft Rich TextBox control (Richtx32.ocx) does not function correctly when hosted in Internet Explorer. The Rich TextBox control fails to display in the Internet Explorer window when the control is installed on the computer.
(194113) - When you upgrade from Internet Explorer 4.01 or Internet Explorer 4.01 SP1 Beta to Internet Explorer 4.01 SP1 on a Windows NT 4.0-based computer that has Windows NT Service Pack 4 (SP4) and Windows NT Server Option Pack (NTOP) version 4.0 installed,...
(309620) - Internet Explorer can detect product components and versions, including Microsoft virtual machine (Microsoft VM). The code sample in this article demonstrates how to determine if Microsoft VM is installed and, if it is installed, the Microsoft VM...
(146449) - This article contains information about the components (add-ons) included with Microsoft Windows 95 Service Pack 1. about obtaining Microsoft Windows 95 Service Pack 1 142794 Availability of Microsoft Windows 95 Service Pack 1 For additional...
(268355) - In any of the Microsoft Office 2000 programs or Microsoft Project 2000, if you ask the Office Assistant for help and click any of the Help topics, the following error message appears: Help requires Microsoft Internet Explorer 3.0 or greater. You can...
(192269) - This article contains a copy of the information in the Microsoft virtual machine (Microsoft VM) for Macintosh Release Notes file.
(244343) - When running a Microsoft Visual Basic application that uses the Microsoft MAPI Control, and that application relies upon the current working directory, the application might not work as expected.
(263673) - When you view the Advanced tab in Internet Options, the following Microsoft Virtual Machine (VM) options are missing: Microsoft VM Also, the following Java Permissions may be missing from the Custom security options list: JavaJava Permissions
(156732) - The Web Browser component of Internet Explorer 3.x and 4.x does not support a Print method. You can still print the contents of the Web Browser control using one of these methods:
(234472) - In scripting, you can signal to the browser that you have handled an event by returning true from within the event handler function. If you are mousing over a link, for example, and want to replace the text that appears in the window's status bar, you...
(258000) - When you run a program that repeatedly calls CryptAcquireContext() , each CryptAcquireContext() call generates a 100 kilobyte (KB) memory leak.
(294432) - When you start the Internet Connection Wizard, if you select the I want to sign up and configure my computer for a new Internet account option and you are a customer in the United Kingdom, your modem dials 0645 250101. You then see a dialog box that...
(816405) - When Internet Explorer uses an HTTP 1.0 protocol in a Win32 Internet Extension (WinInet) or a WinInet application to send multiple synchronous POST requests, then Internet Explorer may not display the page that the Web server returns. When you use...
(159709) - This article describes Microsoft Windows Encryption Pack 1.
(177485) - This article discusses the changes in Microsoft Internet Explorer 4.01. Because Microsoft Internet Explorer 4.01 Service Pack 1 has been released, Microsoft Internet Explorer 4.01 is no longer available for download from Microsoft's Web site.
(268465) - In any of the Office 2000 programs or Project 2000, if you ask the Office Assistant for help and click any of the Help topics, the following error message appears: Help requires Microsoft Internet Explorer 3.0 or greater. You can install the latest...
(293623) - You may receive the following error message in Windows Explorer, Internet Explorer, or MSN Explorer: Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. To see the data that the error report...
(324335) - Session Summary This session will discuss best practices for preventing viruses, security exploits, and privacy violations when you use Microsoft Internet Explorer and related programs. This is a Level 200 session that was recorded July 23, 2002 and...
(816610) - When you try to create a data access page in Microsoft Access 2002, you may receive the following message: Content within this application coming from the Web site listed below is being blocked by Internet Explorer Enhanced Security Configuration....
(816703) - When you click Office on the Web on the Help menu in a Microsoft Office XP program, you receive the following message: Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration....
(823890) - Session Summary August 21, 2003 This Support WebCast session will provide information about managing cookies in Microsoft Internet Explorer 6. Topics will include general information about cookies, information about how Internet Explorer 6 filters...
(163637) - The current version (or build number) of the Microsoft virtual machine (Microsoft VM) is 3810. You can update previous versions of the Microsoft VM to Build 3810 if you install the 816093 critical update. about how to obtain and install the 816093...
(145603) - This article describes how to integrate Microsoft Windows 95 Service Pack 1 components into an installation of Microsoft Windows 95 in which you used an MSBATCH.INF file. This article assumes you have already used the Netsetup.exe tool to create an...
(174508) - Novice: Requires knowledge of the user interface on single-user computers. When you use the Setup Wizard in Microsoft Office 97 Developer Edition Tools to create disk images on a computer that is running Microsoft Windows 98 or Internet Explorer...
(325216) - Session Summary This session will explain how to use the IEAK to configure Internet Explorer during an unattended installation of Windows 2000. This session will also cover applying Internet Explorer customizations and polices using the Group Policy...
(145667) - This article contains a copy of the information in the Readme.txt file included with the CD-ROM